RETURN AND REFUND POLICY

Return & Refund Policy

We accept returns within 30 days of delivery. Unfortunately, if more than 30 days have passed since your purchase, we cannot offer a refund or exchange.

Refunds (if applicable)
Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be applied to your original payment method within 4–5 working days.

Late or Missing Refunds

  • First, check your bank account again.

  • Contact your credit card company, as it may take some time before your refund is officially posted.

  • Then, contact your bank for any processing delays.

If you’ve done all of the above and still haven’t received your refund, please contact us at info@fortifiedsparkline.in

Sale Items
Only regular-priced items are eligible for a refund. Sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.

To request an exchange for the same item, please email us at info@fortifiedsparkline.in

Cancellation Policy

Order Cancellation Policy
 
You can cancel your order on www.fortifiedsparkline.in within 12 hours of placing it. To cancel, please email us at info@fortifiedsparkline.in with your order number.
 
Cancellation Charges:
Each cancelled order will incur a 5% handling fee or Rs. 50, whichever is higher. If the product has already been dispatched, shipping charges will also be deducted from your refund.
 
How to Cancel Your Order:
Contact our Customer Care team at info@fortifiedsparkline.in. Please note that orders can only be cancelled before they are packed in our warehouse.